Introduction and Scope
Assiduity AI (“Assiduity,” “we,” “our,” or “us”) respects the privacy of people who visit our website, read our research and publications, contact us, request a demo, evaluate our technology, subscribe to communications, or otherwise interact with us.
This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with the Assiduity website and other digital properties that link to this Privacy Policy (collectively, the “Site”).
If you access Assiduity software, an API, SDK, dashboard, hosted demo, pilot, or evaluation environment, additional terms may apply. Where we process information on behalf of a business customer, that customer may control the data and its own privacy notices and contractual terms may govern that processing.
Information We Collect
Information You Provide to Us
You may provide personal information when you:
- contact Assiduity or submit a website form;
- request a demo, product evaluation, pilot, or technical discussion;
- subscribe to newsletters, research updates, or other communications;
- register for or participate in an event, survey, or research activity;
- apply for a role, partnership, or other business relationship; or
- otherwise communicate or interact with us.
Depending on the interaction, this information may include your name, email address, employer or institutional affiliation, job title, business contact information, correspondence, product requirements, technical context, and other information you choose to provide.
You may use many portions of the Site without providing personal information.
Demos, Evaluations, and Product Interactions
If you use a demo, evaluation, pilot, API, dashboard, or other Assiduity product environment, we may collect information reasonably necessary to provide, secure, support, and evaluate that interaction. Depending on the environment, this may include account or business contact information, configuration information, prompts or inputs, outputs, system events, model or provider metadata, error information, and control or performance telemetry.
The specific treatment of customer content, confidential information, production data, and product telemetry may be governed by an applicable order form, evaluation agreement, data-processing agreement, or other written agreement with Assiduity. If those terms conflict with this Privacy Policy, the applicable written agreement controls for the covered data and service.
Communications
If you subscribe to Assiduity communications, we use the information you provide to deliver and administer those communications. We may use service providers to manage subscriptions and distribution.
You may unsubscribe from promotional communications using the unsubscribe mechanism included in the communication. We may continue to send administrative, security, transactional, or relationship-related communications where appropriate.
Information Collected Automatically
When you visit the Site, we and service providers acting on our behalf may automatically collect limited technical information about your visit. This information may include:
- Internet Protocol (IP) address;
- browser, device, and operating-system information;
- referring and exit pages;
- pages viewed and interactions with the Site;
- approximate location derived from an IP address;
- date and time of access; and
- security, performance, and diagnostic information.
We may use cookies, server logs, and similar technologies to collect this information. Your browser may allow you to block or delete cookies, although some Site features may not function as intended if certain technologies are disabled.
Analytics
We may use analytics services to understand how visitors use the Site, measure readership and engagement, identify technical problems, and improve our digital properties. These services may receive technical information about your interaction with the Site and may use cookies or similar technologies.
Where applicable law requires consent or another choice for non-essential analytics, we will provide that choice.
How We Use Information
We may use personal information to:
- operate, maintain, secure, and improve the Site and related services;
- respond to inquiries and provide requested information;
- provide demos, evaluations, pilots, support, and technical discussions;
- administer customer, partner, vendor, research, and business relationships;
- deliver requested communications and publications;
- understand Site usage and improve performance and reliability;
- detect, investigate, and prevent fraud, abuse, misuse, and security incidents;
- protect Assiduity, our users, customers, systems, and intellectual property;
- maintain records appropriate to our business, research, and legal obligations;
- comply with applicable law and legal process; and
- carry out another purpose disclosed when information is collected or with your consent.
How We Disclose Information
Service Providers
We may provide information to vendors and service providers that assist with website hosting, cloud infrastructure, analytics, communications, security, customer support, scheduling, document management, and other operational functions. We seek to limit access to information reasonably necessary for those providers to perform services for us.
Business Relationships and Product Delivery
Where reasonably necessary to provide a requested demo, evaluation, integration, or service, information may be disclosed to technology providers, model providers, cloud providers, integration partners, or other parties involved in delivering the requested functionality. The applicable product or customer agreement may provide additional detail.
Legal and Protective Purposes
We may disclose information if we reasonably believe disclosure is necessary to:
- comply with applicable law, regulation, subpoena, court order, or other legal process;
- protect the rights, property, or safety of Assiduity or others;
- investigate fraud, misuse, abuse, or security threats; or
- enforce applicable agreements or policies.
Corporate Transactions
If Assiduity is involved in a financing, merger, acquisition, reorganization, sale of assets, or similar corporate transaction, information may be disclosed or transferred as reasonably necessary in connection with that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information for another purpose that we describe when you provide it, or when you direct or consent to the disclosure.
Sale of Personal Information
Assiduity does not sell personal information in exchange for monetary consideration. If our practices materially change, we will update this Privacy Policy and provide choices required by applicable law.
Third-Party Links and Services
The Site may contain links to or integrations with websites, platforms, model providers, cloud providers, or other services operated by third parties. Assiduity does not control and is not responsible for the privacy, security, or content practices of third parties. Information you provide directly to those services is governed by their own terms and policies.
Children
The Site and Assiduity's enterprise products are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact Assiduity through our contact page so we can review the matter.
Your Choices and Requests
You may contact us to request that we correct, update, access, or delete personal information you have provided to us, subject to applicable legal, contractual, security, and recordkeeping requirements. Depending on where you reside, applicable law may provide additional privacy rights.
Requests may be submitted through our contact page. We may need to verify your identity or authority before completing certain requests.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services, maintain business and research records, protect our systems, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods for customer or evaluation data may also be specified in the applicable written agreement with Assiduity.
Security
Assiduity uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No system for storing or transmitting information can be guaranteed to be completely secure, and we cannot guarantee absolute security.
International Visitors
The Site may be accessible from jurisdictions outside the United States. If you provide information to Assiduity from outside the United States, that information may be processed or stored in the United States or other jurisdictions in which we or our service providers operate. Privacy protections may differ among jurisdictions.
Changes to This Privacy Policy
We may revise this Privacy Policy as our products, business activities, technologies, or legal obligations change. When we make material changes, we will post the revised policy on the Site and update the effective date.
Contact Us
Questions, comments, or privacy requests may be directed to Assiduity through our contact page.
Assiduity AI
Los Angeles, California